This is a permissions problem with your database. If you don't have the "super" permission, then you can't install a trigger. It's completely different than the ability to read/write stored procedures and functions.
The biggest problem here is that "Super" is a global privilege, not a database specific privilege... so it is doubtful given [where you have that database instance] that they will give it to you... it is actually an administration privilege. I just checked the MySQL docs and ATM there is no way around this.
So, given that instance, you're going to have to play without triggers
