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Author Topic: Helpdesk software in php shared  (Read 1643 times)
Telly
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« on: July 08, 2012, 09:00:19 PM »

Customer service management is a strategy for dealing with the problems and needs of customers ,which is benefical fo the consitent relationship with them and future development of business. Various cuservice management systems exist, from very simple to complex .
iKode customer support system can provide your business with the following:

    Central database: The satff have the access to view and update central database
    Customer analysis: Customers can be segmented, enabling sales campaigns, improve campaign targeting
    Customer service: Provide your customers with the ability to self-order and self-help with web-based system, reducing your  trainning cost and customer service costs
    Reporting: Forecast your revenues using automated reporting and trend analysis, resulting in better decision making
iKode company offer you two licenses of this software: h++p://www dot service-management-software dot org/
And iKode helpdesk server - h++ps://2help dot biz
Both of them are written by php
« Last Edit: July 08, 2012, 09:34:42 PM by perkiset » Logged
perkiset
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« Reply #1 on: July 08, 2012, 09:32:33 PM »

I really should spank this post, but it may be of interest to some. Links and sig moved, it can stay for now.

don't pushi it, Telly.
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It is now believed, that after having lived in one compound with 3 wives and never leaving the house for 5 years, Bin Laden called the U.S. Navy Seals himself.
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