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Author Topic: Love for iPhone and loathing of AT&T - the results are in...  (Read 1607 times)
isthisthingon
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« on: October 01, 2009, 11:27:14 AM »

I think AT&T is giving Apple some really good rates, otherwise how could Apple possibly ignore this situation?

  • 50 percent of iPhone customers would like to switch providers
  • 40 percent of iPhone users switched providers just to get the iPhone in the first place
  • Satisfaction with AT&T is lower among those who were forced to switch than it is among those who did not have to switch (64 vs. 72 on the CFI scale)
  • iPhone customers are less satisfied with AT&T than are the carrier's other smartphone users (69 vs. 73).

http://www.networkworld.com/community/node/45757?source=NWWNLE_nlt_daily_am_2009-10-01
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rcjordan
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« Reply #1 on: October 01, 2009, 11:48:30 AM »

I just read a headline somewhere this morning that said the dropped call rate for the iphone in NYC is 30%.  I don't know what the average rate is for carriers amongst the skyscrapers, but 30% would cause me to spike the phone into the sidewalk.
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kurdt
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« Reply #2 on: October 01, 2009, 12:31:18 PM »

  • 50 percent of iPhone customers would like to switch providers
That's pretty horrible performance from AT&T.
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perkiset
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« Reply #3 on: October 01, 2009, 12:45:27 PM »

@ITTO: I think the phrase should be, "enduring" rather than "ignoring" - Apple went to Verizon first, who wanted nothing to do with them. They made a deal with AT&T because it's the best they could do. AT&T pays $400 per phone when sold, so Apple was able to get out the door at a reasonable rate for it (like new Crackberries and such). Mad I'd switch in a heartbeat if it was viable (no, I don't consider jailbreaking viable). AT&T is miserable out here, although the mountains and cell placement make all vendors crappy to a degree.

@RC - read that article as well. MAN would that piss me off.
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ehlo
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« Reply #4 on: October 01, 2009, 03:36:48 PM »

In the UK Apple are dropping the O2 exclusivity deal and allowing Orange and Vodafone in on the act, fingers crossed for you guys... lol
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